Under direct supervision of the Chief of Staff, provides all departments with administrative services to support the organization’s day-to-day operations. Manages incoming requests for Administrative Services team resources and is responsible for the oversight of the Administrative Services assistants. 

• Manages and oversees assigned staff outcomes by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Provides feedback and training to team members to ensure progress toward objectives.
• Serves as designee for Chief of Staff.
• Assists the Chief of Staff in establishing and enforcing budgets, timelines, and metrics.
• Allocates available administrative team resources to assist with all departments’ special projects and daily tasks to enable successful task performance.
• Manages the incoming call queue and ensures coverage during business hours.
• Oversees the purchase, maintenance, repair, replacement, and disposal of office equipment, consumable supplies, and furniture for Native Forward Scholars Fund office.
• Coordinates with the IT department on all office equipment.
• Manages contract and price negotiations with office vendors and service providers.
• Secures all necessary building-related services, such as cleaning, HVAC, waste removal, grounds care, pest control, and security.
• Maintains working knowledge of all departments’ processes and assists departments with documenting processes to ensure uninterrupted service to all stakeholders.
• Performs intermediate data entry and word-processing activities, including merging letters and labels and data retrieval. Types correspondence and takes minutes as requested.
• Reviews, edits, and proofreads all correspondence and documents for correct grammar, punctuation, and spelling.
• Prepares correspondence, reports, minutes, agendas, memos, forms, directories, resolutions, and other documents and communications from drafts, recordings, or verbal instruction, as requested.
• Prepares internal and external written communications, as assigned, and distributes organizational publications.
• Oversees inventory of office supplies, orders supplies, and special requests as needed.
• Assists HR Manager with HR functions such as recruitment, onboarding, evaluations, and termination processes.
• Prepares needed HR forms as required.
• Works with HR to maintain office procedures as necessary. 
• Assists HR in the planning and scheduling of employee recognition events, programs, and all staff training sessions.
• Oversees the organization of maintenance of storage areas.
• Oversees the inventory of gifts, swag, and other promotional items. Works with marketing to re-order items as needed.
• Answers incoming telephone calls, determines the purpose of calls, and forwards calls to appropriate personnel or departments, ensuring professional telephone etiquette.
• Records and delivers messages or transfers calls to voicemail when appropriate.
• Retrieves messages from voicemail and forwards them to appropriate personnel.
• Welcomes visitors, determines the nature of business, and announces visitors to appropriate personnel, maintaining a professional and courteous demeanor; answers questions related to program services and provides general information.
• Represents Native Forward Scholars Fund with respect to program activities locally.
• Attends and participates in individual and group presentations and other information dissemination sessions and provides orientation to visitors, parents, and tribal representatives.
• Photocopies, collates, distributes, and files documents, as requested.
• Maintains strict student confidentiality and compliance with the Family Education Right to Privacy Act.
• Embodies Native Forward Scholars Fund Core Values and promotes the Native Forward Scholars Fund organization, staff, and programs positively and professionally.
• Contributes to a team effort and accomplishes related results.
• Perform other duties as required.